Our commitment to privacy
Zimbio respects your privacy. This policy explains how information may be collected and used when you browse our website, contact us, create an account, or place an order.
Information we collect
Depending on how you use our website, we may collect your name, contact information, billing and shipping addresses, order details, account details, and information you choose to provide when contacting us. Our website and service providers may also process technical information such as IP address, browser details, and cookies used for essential site functions, security, and shopping-cart operation.
How we use information
We use information to process and fulfill orders, provide customer support, communicate about purchases, maintain site security, prevent fraud, and meet applicable legal obligations. Where permitted and with any required consent, we may send optional marketing communications.
Service providers
We may share information necessary to provide our services with payment processors, website hosting providers, WooCommerce-related services, and shipping carriers such as USPS. These providers process information for their respective services. We do not represent that payment-card details are stored by Zimbio; payment handling depends on the payment provider configured at checkout.
Cookies and retention
Essential cookies may be used for your cart, account sessions, and site preferences, including the age acknowledgment. Other cookies depend on the plugins and services enabled on this website. We retain information as needed for orders, support, security, and legal recordkeeping, subject to applicable law.
Your choices and privacy requests
You may contact us using the contact information published on this website to request access, correction, or deletion of personal information, subject to applicable legal requirements and retention obligations. You can also manage cookies through your browser settings, although some site features may not function correctly without essential cookies.
Updates
We may update this policy as our practices or legal requirements change. The current version will be posted on this page.
Store owner: Before publishing, confirm this policy reflects your actual payment providers, analytics, marketing tools, data retention practices, and contact information.